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Why can't I see my new service in the marketplace?

There is no central marketplace directory — customers reach your services through your storefront link or an embedded widget. If a service isn't showing up there, check the following:

  • Make sure the service's Customer storefront is turned on. Open Settings → Manage services, open the service, and check the Settings tab under Service access (or use the Storefront active — Change control in the service header).
  • Check if your provider account has been suspended due to an overdue payment.