48 docs tagged with "financial-settings"

No. There are no setup fees, no monthly subscription fees, and no reactivation fee if your account is ever blocked for non-payment.

Connect your account under Settings → Payment providers, and from then on your payment provider pays you out on its own schedule. You do not request payouts from Komashi.

No, billing detail changes do not affect an ongoing payout. The changes will take effect from the next billing cycle.

Yes, you can modify your billing details later. Go to Settings → Billing details and click the pencil icon to modify your billing details.

You can provide billing details during registration or before payout. Go to Settings → Billing details and click the pencil icon to provide your billing details.

Manage your legal billing information and preferred currency. Open Settings → Billing details in the Control Center.

Yes. A customer can subscribe to multiple services at the same time.

Yes. Update the payout currency in your payment provider's configuration under Settings → Payment providers. This does not affect existing transactions.

You can update your billing details in your billing profile. Future invoices will reflect the updated information. Previously issued invoices cannot be changed retroactively.

Yes. Go to Settings → Manage services, open your service, and use the Pricing editor. Click the pencil icon next to the plan you want to edit.

You cannot apply a discount directly to a customer. Instead, create a coupon with a usage limit of 1 and share it privately with that customer.

As a provider, each provider account has a single set of billing details (Settings → Billing details). If you need to run separate businesses with separate billing, create a separate provider for each — use the provider switcher in the top-left of the Control Center → Create new provider.

Yes. Each brand or business is a separate provider. From the provider switcher in the top-left of the Control Center, choose Create new provider (or go to your profile → Create Your Provider) to add another one. Each provider has its own services, customers, billing details, and subdomain, and you can switch between them from the same account.

Yes, it is mandatory to provide company billing details. You can provide your billing details in Settings → Billing details.

Komashi charges per invoice. Your 10 highest-value invoices per month are free. Fees apply only to successfully paid invoices below your 10 highest-value ones.

If a payout fails, you need to get in touch with your Payment Provider support to resolve the issue.

VAT numbers are managed through VAT profiles in your billing settings. When you set up pricing, the VAT profile is applied automatically to your invoices.

Your monthly fee depends on your annual revenue and how many invoices you issue above the free tier.

1. Go to Subscriptions in the left sidebar.

Customers cannot be added manually. They are automatically created when they subscribe to one of your services.

Go to your Dashboard to see your financial overview. The following data is available:

Go to Komashi Subscription → View Details to see your current fee, billing history, and a breakdown of how your fee was calculated.

Komashi uses encryption in transit, role-based access control, least-privilege administration, activity logs, session management, and monitoring. Backups run daily, weekly, and monthly.

Every provider gets a free tier each month: your 10 highest-value invoices are processed free of charge. No setup fee, no monthly subscription fee. If you issue 10 or fewer paid invoices a month, Komashi is completely free to use — with no time limit.

Your payment provider decides this, not Komashi. Payout frequency, timing, and any holds are set by your agreement with them — check your payment provider's dashboard for your schedule.

No. Komashi does not collect, hold, or process card numbers or payment credentials. Your customers' payment data is held and processed by your payment provider, under its own terms and privacy policy.

Yes. Komashi is free to start — no credit card required, no setup fee, no monthly fee. Your 10 highest-value invoices per month are always free. Fees only apply above this limit, based on your annual revenue. See What fees does Komashi charge? for details.

The Komashi subscription page shows your standing on the platform, your Komashi fees, and your billing status. Open Komashi subscription from the Control Center.

Invoices are generated based on your billing profile data. Update your company details in your billing profile and future invoices will reflect the correct name.

You can receive your payout in any currency that your payment provider supports. You choose the currency when you configure your payment provider in Settings → Payment providers.

Add your legal billing details and catalog currency before generating prices. This is the third step in the Required steps.

Configure the tax rules that drive your pricing and invoices. Open Settings → VAT and Tax Profiles (under the BILLING group) in the Control Center.

Only successfully paid invoices count toward the free tier. Failed payments do not count. The free tier resets every month.

Two things must be set up before you can accept payments.

Komashi uses a performance-based pricing model. Your 10 highest-value invoices per month are free. For the invoices below those, fees are calculated based on your annual revenue:

The behavior depends on the payment method used.

Changing your billing currency does not affect existing transactions. The new currency applies only to new services and transactions going forward.

Komashi invoices you on the 3rd of each month for the previous month. You get at least one payment reminder before anything happens.

Without a payment provider, customers cannot pay for your services. You can create services and set up your account, but payments will not be processed until a payment provider is connected.

Invoices below your 10 highest-value free invoices for the month are charged based on your annual revenue tier. See What fees does Komashi charge? for the full breakdown.

Your free tier is your 10 highest-value invoices each month, so you don't "run out" partway through — at the end of the month the 10 largest invoices are free and any invoices below those are charged based on your annual revenue tier. There is no interruption to your service — everything continues as normal.

Existing subscribers are not affected immediately. The new price applies from their next billing cycle.

A provider is your branded seller workspace on Komashi — a subdomain with its own services, customers, users, and a single set of legal billing details. If you need to run multiple brands, you create multiple providers.

Net price is the price before VAT is added.

To receive your first payout, complete the following steps:

Your own — the one set in Settings → Basic → Timezone. Komashi billing cycles and partner payout calculations all use it, so your billing month begins on the 1st day at 00:00 in that time zone, not in UTC and not in your browser's time zone.

Provider side

Payout processing is handled by your payment provider. Contact your payment provider's support team to check the status of your payout.