What qualifies as a valid referral?
A valid Level 1 referral is a provider who registers using your active referral link or code.
A valid Level 2 referral is a provider who registers through your direct partner's active referral link.
For commission to accrue, all of the following must be true:
- The referred provider is a new Komashi customer — not an existing or recently terminated account
- The provider accepts the Provider Terms and its account is activated
- The referral was not obtained through prohibited marketing or in breach of the Acceptable Use Policy
- The provider generates paid Komashi fees above its free tier
A provider can be attributed to only one partner at each level, and Komashi's attribution records decide it. Komashi may also decline to accept a referred provider — for legal, risk, or acceptable-use reasons.