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19 docs tagged with "provider-basic-settings"

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Basic

Configure your provider identity: name, subdomain, language, legal links, logo, and brand colors. Open Settings → Basic in the Control Center.

Can I white-label the customer portal?

Yes. The checkout, storefront, and provider space are all fully brandable. You can set your own logo, colors, and subdomain to give customers a seamless branded experience.

Change Logo

Yes, you can change your logo in the Basic Settings section.

Company details requirement

Yes, it is mandatory to provide company billing details. You can provide your billing details in Settings → Billing details.

Create your provider

Before the Required steps, you create the provider itself — your branded workspace on Komashi. Open your profile and choose Create Your Provider.

How to delete your provider account

Deleting your provider account stops your business on Komashi immediately and leads to permanent deletion of your data. Read this page carefully before proceeding.

Manage Services

Create and manage the services you sell. Open Settings → Manage services in the Control Center.

Set up legal links

Add links to your privacy policy and terms so customers can access these documents. This is the fourth step in the Required steps.

Users and Permissions

Invite users to your provider account to help you manage your services. Open Settings → Users & Permissions in the Control Center.

What happens if I change my subdomain?

Your store URL changes immediately. Any existing links pointing to your old subdomain will stop working. Make sure to update any shared or embedded links after the change.

Which time zone are my billing months based on?

Your own — the one set in Settings → Basic → Timezone. Komashi billing cycles and partner payout calculations all use it, so your billing month begins on the 1st day at 00:00 in that time zone, not in UTC and not in your browser's time zone.

Who is a Provider?

A provider is a branded workspace on Komashi — a subdomain managed by one or more users through the Komashi Control Center.