Billing data modification
Yes, you can modify your billing details later. Go to Settings → Billing details and click the pencil icon to modify your billing details.
Yes, you can modify your billing details later. Go to Settings → Billing details and click the pencil icon to modify your billing details.
You can provide billing details during registration or before payout. Go to Settings → Billing details and click the pencil icon to provide your billing details.
You can update your billing details in your billing profile. Future invoices will reflect the updated information. Previously issued invoices cannot be changed retroactively.
Sure, you can provide foreign billing details. Go to Settings → Billing details and click the pencil icon to provide your billing details.
VAT numbers are managed through VAT profiles in your billing settings. When you set up pricing, the VAT profile is applied automatically to your invoices.
1. Go to My Subscriptions.
No, there is no invoice template or sample available. Choose the invoice method that suits you best during registration. Only the billing provider you select will be used.
What is an invoicing provider?
Invoices are generated based on your billing profile data. Update your company details in your billing profile and future invoices will reflect the correct name.
If your invoicing provider is offline, invoices cannot be issued until the service is restored. To avoid interruptions, it is recommended to set up a backup invoicing provider in Settings → Invoicing providers.
A payment provider handles the actual money transfer from the customer to you — for example, a card processor or bank transfer system.
Go to My Subscriptions, select a subscription, and open the Invoices tab. All past invoices for that subscription are listed there.
You can see the full list of available invoicing providers in Settings → Invoicing providers (under the BILLING group). Providers are shown as cards you enable with a toggle. If a provider you need is not listed, you can request it by clicking Request new.
If you changed your plan (upgrade or downgrade) during the billing period, you may receive an additional invoice for the prorated amount. In normal circumstances, you receive one recurring invoice per billing cycle.
Invoice delivery is handled by your invoicing provider, not by Komashi. Contact your invoicing provider's support team to investigate the issue.